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Brand Storytelling: Your Customer Is the Hero. Be the Guide.
Stop having heroes. Be one. For someone else. I want to dispel a myth about heroes. Heroes aren’t necessarily super. They’re people. People like you and me. And this matters because the way we think about heroes shapes the stories we tell—and the roles we ask other people to play in them. The hero isn’t you. It’s them. Heroes are often thought of as courageous, strong, and exceptional. That isn’t wrong. But for those of us raised on Hollywood superheroes, this is only one version of the story. The extraordinary, deeply flawed hero—Batman, Supergirl, or the protagonist of the latest Marvel movie—takes it upon themselves, sometimes with the help of…